With over 30 years of research experience, we are experts in delivering both qualitative and quantitative research projects that provide powerful insights and strategic recommendations to enable organisations to grow and sustain a competitive advantage.
We provide the following marketing research services:
- Qualitative– We specialise in conducting depth interviews (phone and face to face), focus groups (recruitment and moderation) and analysis.
- Quantitative– We are highly experienced designers of offline and online questionnaires and offer hosting, real-time results and analysis
- Secondary– We have considerable experience in conducting secondary research. This includes: finding on and offline sources of data; collection and assessment of existing internal data (strategic marketing audits) and the necessary analysis.
- Training– Steve Bax has over 25 years’ teaching and training experience. We can offer training in marketing research techniques – see here for a list of courses or visit our Training and Development page.
Typical research projects
Our typical projects include: CX (Customer Experience); UX (User experience); customer journey exploration; brand positioning; brand development; new market exploration; pricing research; product development and testing; promotion testing; website development; social media development and customer satisfaction.
Read our article ‘Are you doing the right things with your marketing?’
For help in creating a brief, read our article ‘To be brief…‘