A new car rolls off Britain’s production lines every 20 seconds, with car workers each adding £100,000 in value per year
Sourced through Scoop.it from: www.telegraph.co.uk
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Apple sold 47.5m iPhones in the third quarter, up 35pc on the same period last year but short of analysts’ expectations of 48.8m
Sourced through Scoop.it from: www.telegraph.co.uk
Bing Pulse for Market Research is a real-time solution for live content rating, surveys and response groups.
Sourced through Scoop.it from: www.research-live.com
A study of 2,852 direct reports of 559 leaders found that some behaviors were more helpful in changing others.
Sourced through Scoop.it from: hbr.org
All thanks to the Men of Menlo Park.
Sourced through Scoop.it from: qz.com
As the article says: "Facebook packs nowhere near the economic punch of GE. GE racked up $149 billion in sales last year and employed more than 300,000 people. Facebook reported $12.5 billion in sales and employed roughly 9,200."
Starbucks is launching a coffee “click and collect” service, introducing powermats across all of its UK stores and promising the fastest wifi speeds on the high street to lure customers back after its tax controversies
Sourced through Scoop.it from: www.telegraph.co.uk
Automation is core to a successful business, and to the market research industry in particular, says Toluna’s Frédéric-Charles Petit.
Sourced through Scoop.it from: www.research-live.com
Automation is very important for the research industry but we need to be careful to avoid the very real risks of losing sight of where value is added. Converting data to intelligence to insight is clearly a key area where researchers’ expertise adds significant value. I would question whether questionnaire design is a routine task however. To my mind, this remains a key area where research skills add value to the process and enable maximum insight to be delivered.
chief executive Jo Causon.
Sourced through Scoop.it from: www.telegraph.co.uk
Online bank First Direct has the best customer service in the UK, customers say, ousting John Lewis from the top spot
"Overall we are seeing the move away from a transactional economy to a relationship economy, where customers expect dialogue, not monologue. The organisations that adjust to this new environment quickest are the ones we see providing the best levels of customer service achieving business success," Chief executive Jo Causon of the Institute of Customer Service said.
Most UK CEOs and boards “have no understanding of what customers want, yet ignore experienced frontline employees”, according to a report from the Institute of Customer Service.
Sourced through Scoop.it from: www.research-live.com
In the 6 years since Mashable launched the first Social Media Day (#SMDay), the social landscape has evolved and exploded. Our infographic, shown below, looks
Sourced through Scoop.it from: www.ovrdrv.com
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